You need to put your interest in writing by emailing housingteam@poplarharca.co.uk with your full name and address. A Notice of Intention to Staircase form will then be sent out to you; please fill out and return the completed form, outlining the share you wish to purchase.
A valuation of your home will need to be carried out, as instructed by Poplar HARCA. The basis of the valuation is set out in your lease. You can instruct a valuer of your choice but they must be a member of the Royal Institution of Chartered Surveyors. The cost of the valuation will be payable by you and is non-refundable. The valuation is normally valid for 3 months; if you do not complete the transaction in this time the property will have to be re-valued, and any additional costs will be payable by you.
If you are in arrears with your shared ownership rent or service charges, you will not be eligible to staircase until you have a clear account balance.