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Front of House & Box office Volunteer

Poplar Union is an arts and events space, situated in Poplar between the Limehouse Cut and Bartlett Park, showcasing and nurturing the untapped creativity of Poplar.

As a Front of House Volunteer you will provide a warm and friendly welcome to visitors to the venue, answering questions and dealing with inquiries as well as supporting and assisting the Box Office and Ushering team. This role is particularly suited to someone with excellent people skills who is looking to gain experience in the Arts and/or customer facing roles.

Date: 6th May to on-going

Hours: Half day or full day availabl

 

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Volunteer application
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Are you a Poplar HARCA Resident? *
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References

Please provide contact details of two referees who are both willing to provide a character reference. This will involve answering questions on a range of topics from your strengths to areas for development and your time management. Unfortunately we cannot accept references from family or friends. If possible, at least one referee should know you from work, education or volunteering. There are lots of people suitable to provide references, if you are struggling to think of anyone suitable please get in touch and we can discuss your options.

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When you use forms to get in touch with us, we collect personal information for the purposes of dealing with your enquiry. Our website is developed by Tessellate Design Studio Ltd and they are our data processor. Tessellate Design Studio will only process personal information in line with our instructions. Read their full privacy notice. The information submitted to us may also be stored longer on Poplar HARCA databases for the continuation of services to you. We will not share your information with any third party company unless we have sought your consent or to carry out a legal obligation to you, such as fix a repair. Read our full privacy notice.
Details Benefits Requirements

As a Poplar Union Volunteer you will:

  • Represent Poplar Union to its visitors, promoting a friendly atmosphere
  • Manage the Box office desk and enquiry desk where you will speak to the public regarding events and hire of the space.
  • You will also set up the room for events and check in audiences on our ticket system.
  • Completing registrations forms for all attendees and collate feedback forms after events.
  • Hand out leaflets about upcoming shows and events and promote PU activities to the general public
  • Adhering to Poplar Union and Poplar HARCA’s policies and procedures
  • We are looking for lively and committed volunteers who can think on their feet, have a  genuine interest in working in front of house and enthusiasm for our exciting new arts space.
  • Volunteers are expected to be on time, act professional at all times and comply with our uniform policy for box office (t-shirts will be provided to all volunteers).
  • Sign our confidentiality policy and are required to follow our code of conducts.

 

What we can offer:

  • A full induction, followed by the right training and ongoing support
  • The opportunity to gain experience within a community setting
  • A named supervisor who will give you regular feedback, allowing you to track your progress and work towards meeting your particular goals
  • Priority for any further training we have on offer
  • ‘Out of pocket’ travel and food expenses with proof of receipt
  • An honest reference regardless of how long you are with us
  • A supportive space to be in and a safe, artistic environment without discrimination
  • Invitations to volunteer social events
  • Access to other volunteering opportunities