Policies & Publications

Our policies and key publications can be downloaded here and are listed within the categories below.

Annual Reports Corporate Documents Policies Resident Surveys

Annual Reports

Corporate Documents

Policies

Resident Surveys

Higher-risk Building Complaints Policy March 2024

Customer Care and Complaints Policy March 2024

Social Value Annual Report 2023

Poplar HARCA Annual Report and Financial Statements 2023

Residents Annual Report 2023

Residents Annual Report 2022

Corporate Strategic Plan Impact Review 2022

Asset management strategy 2023-28

Safeguarding Adults Policy

Aids & Adaptations Policy 2023

Damp & Mould Management Policy

Development & Regeneration Consultation Policy